Last Updated: [Aug 26]

Gokul Gopal Food Products (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we may collect, how we use it, how we protect it and the choices available to you.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

✔ Name
✔ Mobile/telephone number
✔ Email address
✔ Billing address
✔ Shipping/delivery address
✔ Order details
✔ Payment-related transaction information
✔ Communication preferences
✔ Information submitted through contact or enquiry forms

We may also collect certain technical information automatically, such as browser type, device information, IP address, website usage information and cookies, depending on the website configuration.

2. How We Use Your Information

We may use your information to:

✔ Process and fulfil orders
✔ Deliver products
✔ Process payments
✔ Send order confirmations and updates
✔ Provide customer support
✔ Respond to enquiries
✔ Handle returns, refunds and complaints
✔ Improve our website and services
✔ Maintain website security
✔ Prevent fraud or misuse
✔ Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment gateways.

We generally do not need to store complete card, banking or other sensitive payment credentials on our website when payment processing is handled by the payment service provider.

Customers should review the privacy and security policies of the payment provider used for their transaction.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

  • Remember user preferences
  • Maintain shopping cart functionality
  • Understand website usage
  • Improve website performance
  • Provide relevant website functionality

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted third parties where required to provide our services, including:

  • Payment gateways
  • Courier and logistics providers
  • Website/hosting providers
  • Technology/service providers
  • Customer support providers
  • Analytics or marketing service providers, where applicable
  • Government authorities or regulators where legally required

We do not intend to sell your personal information as a standalone commercial product.

6. Marketing Communications

Where permitted and where you have provided the necessary permission, we may contact you regarding products, offers, updates or other communications.

You may request to stop receiving promotional communications by contacting us or using the available unsubscribe mechanism.

7. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business records, resolve disputes, comply with legal obligations and protect our legitimate business interests.

9. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including rights to access, correction, withdrawal of consent or other applicable rights.

India’s Digital Personal Data Protection framework provides a statutory framework concerning processing of digital personal data and related rights/obligations; the applicable implementation requirements should be considered as they come into force.

For privacy-related requests, contact us using the details below.

10. Children’s Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites, payment services or other external platforms.

We are not responsible for the privacy practices, content or security of those third-party websites.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or business practices.

The updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

Gokul Gopal Food Products
Arihant Adita Society
Jodhpur 342013, Rajasthan, India
Email: ggfoodsproducts@gmail.com
Phone: 9829858232 / 8385040284