Last Updated: [Aug 26]

At Gokul Gopal Food Products, we aim to process and dispatch orders promptly. Customers may request cancellation of an order subject to the conditions mentioned below.

1. Cancellation Before Dispatch

Customers may request cancellation of their order before the order has been processed, packed or dispatched.

To request cancellation, please contact us as soon as possible with your order number, registered mobile number and order details.

2. Orders Already Dispatched

Once an order has been packed or dispatched, cancellation may not be possible.

In such cases, the customer may need to receive the order and follow our Return & Refund Policy, wherever a return, replacement or refund is applicable.

3. Cancellation by Gokul Gopal Food Products

We reserve the right to cancel an order in certain circumstances, including:

✔ Product being unavailable
✔ Incorrect pricing or product information
✔ Incorrect or incomplete customer information
✔ Suspected fraudulent or unauthorised transaction
✔ Delivery restrictions
✔ Technical or system errors
✔ Other legitimate operational reasons

If an order is cancelled by us after payment has been received, the applicable refund will be processed to the original payment method, subject to the applicable payment provider’s processing timelines.

4. Refund After Cancellation

For eligible cancellations where payment has already been made, the refund will generally be initiated after cancellation is confirmed.

The time required for the refund to appear in the customer’s bank account or payment method may depend on the payment gateway, bank or financial institution.

5. Contact Us

For cancellation requests, please contact:

Gokul Gopal Food Products
Jodhpur, Rajasthan, India
Email: ggfoodsproducts@gmail.com
Phone: 9829858232 / 8385040284

Note: Cancellation requests should be made as early as possible, preferably before the order enters the packing or dispatch process.